ophelia

Lovely units however the colour is nothing like the website. They differ greatly, not slightly. Definitely a chocolate brown colour, not a hint of grey. Very disappointed as they don't match my existing decor. Had I seen them in store I wouldn't have bought them. I emailed the company however I didn't receive a response. Expensive mistake

Slightly frustrated with a lack of updates sent about the order, leaving me having to call up, but my sofa was sent JUST outside the 10 day window due to the couriers being a bit slow to pick up but they delivered basically a working day later. HOWEVER, it was totally true to colour vs the site (under appreciated when buying online), B Star the courier were great when they arrived and carried it up 3 flights without complaints and unpacked and put the legs on. Great service overall.

Items are priced highly competitively which encouraged me to place 2 orders. I learned it’s a family run business so communication is not the same as if ordering from a large corporate, nonetheless very happy with my items and the outsourced delivery team were in and out quickly despite having to lift heavy items up two flights of narrow stairs, they were very considerate. Will order again from Nicholas John Interiors! Thank you.

What a great Company, bought 2 items which were 30% cheaper than any other Company. 2 day free delivery. Excellent.

What an absolutely amazing company - their Customer Service is second to none. I found some items I wanted for my newly renovated kitchen/diner. I called the company with an enquiry and they were great at doing what they said they would. I placed the order, and there was an issue with one of the items I ordered. I was kept up to date and they managed to sort it in the end. Highly recommended, great quality and great prices. Thank you so much - you have made my Christmas!

A good price on our table (compared to a national chain) and the delivery service (within 2 hour window) with table set up and all packaging removed was great. Would recommend!

Excellent quality and price. Much cheaper than other sellers of the exact same item. Fast delivery and well packaged. A great online shopping experience.

Ordered a few bedside drawers, high quality and good service

Spent a while looking for a particular sideboard that I'd seen in a show home and eventually found it on the Nicholas John website. Did a bit of price comparison but they were by far the best value and with delivery to a room of my choice. Went a bit quiet after ordering and not quite within the 2-10 days indicated but the customer service team was brilliant and let me know what the delay was, giving me a new date which was fulfilled arriving on day 16. Delivery was smooth and quick.

I'm delighted with my purchase from Nicholas John Interiors. My new Aspen sideboard is gorgeous and had a very good price . Also many thanks to Sarah who helped me so much with my order. Highly recommend Nicholas John Interiors.

Great experience with this company. Very happy with my purchase. Swift delivery and would definitely use again.

Over the moon with purchase of a fire pit from this company, price was fantastic! Same fire pit online from other companies £250! Found this from Nicholas John Interiors for £95 including delivery! I was updated via phone when delivery would be and it arrived in perfect condition, well wrapped. So refreshing to find a company that delivers good customer service!

Love my new cupboards just what I wanted . Nicholas John's interiors was very helpful and quick with my order and delivery and staff all went well very impressed

Beautiful piece of furniture and Sarah was a great help in arranging delivery for us. Would highly recommend - thank you!

Customer services were so friendly and helpful. They rang me back when they said they would. So refreshing to find a helpful team. I was kept informed of my delivery and when it did arrive the delivery guys were brilliant, friendly and positioned the coffee table where I wanted it. I recommend NJI cant fault them.

Bought 5 items of stunning furniture , Nicholas John Interiors were selling these at the lowest price, fantastic delivery . A big thank you to Sarah Campell who ansered all my questions and assisted with the sale. Highly recommend this company . Thank you !

Excellent service and furniture products. I’m always suspicious buying from a new furniture company online, but I was pleasantly surprised by Nicholas John Interiors: - the product range was good - I contacted the service via whatsapp with some questions and was dealt with promptly. - Delivery was honest and efficient I would certainly buy from them again. I don’t usually write reviews but in this case, I’d like to ‘credit’ where credit is due! S. Hussain - Beaconsfield

Friendly customer service, really helpful delivery guys and good prices. Recommended